You are in the accessibility menu

Please use this identifier to cite or link to this item: http://acervodigital.unesp.br/handle/11449/116218
Title: 
Online Shopping Websites: An Evaluation of User Experience and Interface Ergonomic Criteria from the Perspective of Older Users
Author(s): 
Institution: 
Universidade Estadual Paulista (UNESP)
ISSN: 
0302-9743
Abstract: 
This paper presents a user experience evaluation of two online shopping websites from the perspective of older users (those aged 50 and older). Two online shopping websites were evaluated using methodological procedures established in prior research [1]. The methodology consists of four steps: (1) heuristic interface evaluation using an ergonomic criteria checklist, (2) online identification and experience questionnaire, (3) evaluation of user experience and interface interaction, and (4) satisfaction questionnaire. Results of the study revealed the analyzed websites are not suitable for older users, who find it difficult to interact with these interfaces.
Issue Date: 
1-Jan-2014
Citation: 
Design, User Experience, And Usability: User Experience Design For Diverse Interaction Platforms And Environments, Pt Ii. Berlin: Springer-verlag Berlin, v. 8518, p. 104-115, 2014.
Time Duration: 
104-115
Publisher: 
Springer
Keywords: 
  • Design
  • user experience
  • usability
  • e-commerce
  • older users
Source: 
  • http://dx.doi.org/10.1007/978-3-319-07626-3_10
  • http://dx.doi.org/10.1007/978-3-319-07626-3_76
URI: 
Access Rights: 
Acesso restrito
Type: 
outro
Source:
http://repositorio.unesp.br/handle/11449/116218
Appears in Collections:Artigos, TCCs, Teses e Dissertações da Unesp

There are no files associated with this item.
 

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.